Shipping policy
Processing Time
Custom artwork:
Each painting is created to order and typically take 6-8 weeks to be delivered.
Prints:
Prints typically ship within 5-7 business days, unless otherwise noted.
Shipping Methods & Delivery Estimates
Shipping rates and delivery estimates are calculated at checkout.
Delivery times will vary, but you can expect for the print or painting to be shipped in 5-7 business days. Amy Towner Art is not responsible for delays caused by carriers, weather, or other circumstances beyond our control.
Shipping Damage
If your order arrives damaged, please contact me immediately at amy@amytownerart.com with clear photos of:
The damaged item
The packaging
We will talk through the situation and next steps together.
Lost or Delayed Packages
Once an order has been transferred to the shipping carrier, Amy Towner Art is not responsible for lost, stolen, or delayed packages.
If an issue occurs, I’m happy to assist in filing a carrier claim when applicable.
Questions
If you have any questions regarding shipping or delivery, please feel free to reach out to me at amy@amytownerart.com